.faq-hero {
    padding: 6rem 0 8rem;
    text-align: center;
    color: #fff;
    position: relative;
    overflow: hidden;
}

.faq-hero::after {
    content: '';
    position: absolute;
    inset: 0;
    background: radial-gradient(circle at top right, rgba(241, 194, 50, 0.4), transparent 55%),
        radial-gradient(circle at bottom left, rgba(241, 194, 50, 0.25), transparent 55%);
    pointer-events: none;
    opacity: 0.8;
}

.faq-hero .caption {
    font-size: 3rem;
    font-weight: 800;
    letter-spacing: -0.02em;
}

.faq-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.6rem 1.2rem;
    background: rgba(241, 194, 50, 0.12);
    color: #f1c232;
    border-radius: 999px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.12em;
    font-size: 0.75rem;
    margin-bottom: 1.5rem;
    position: relative;
    z-index: 2;
}

.faq-hero-text {
    max-width: 720px;
    margin: 1.5rem auto 2.5rem;
    font-size: 1.1rem;
    line-height: 1.8;
    color: rgba(255, 255, 255, 0.8);
    position: relative;
    z-index: 2;
}

.faq-hero-actions {
    display: flex;
    justify-content: center;
    gap: 1rem;
    flex-wrap: wrap;
    position: relative;
    z-index: 2;
}

.faq-hero-actions .border-btn {
    border: 2px solid rgba(255, 255, 255, 0.25);
    background: transparent;
    color: #fff;
}

.faq-hero-actions .border-btn:hover {
    border-color: #f1c232;
    color: #0a0a0a;
    background: #f1c232;
}

.faq-section {
    background: #f5f6fb;
    position: relative;
    padding: 7rem 0;
}

.faq-layout {
    display: grid;
    grid-template-columns: minmax(0, 2fr) minmax(0, 0.9fr);
    gap: 3rem;
}

.card-shadow {
    background: #fff;
    border-radius: 24px;
    box-shadow: 0 20px 40px rgba(15, 23, 42, 0.08);
    padding: 2.5rem;
}

.faq-intro {
    margin-bottom: 2rem;
    border: 1px solid rgba(148, 163, 184, 0.18);
}

.faq-intro-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.45rem 1.05rem;
    border-radius: 999px;
    background: rgba(59, 130, 246, 0.12);
    color: #2563eb;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.12em;
    font-size: 0.7rem;
    margin-bottom: 1.5rem;
}

.faq-intro h2 {
    font-size: 2.1rem;
    font-weight: 800;
    margin-bottom: 1rem;
    color: #0f172a;
}

.faq-intro p {
    color: #475569;
    font-size: 1.02rem;
    line-height: 1.8;
}

.faq-accordion {
    display: flex;
    flex-direction: column;
    gap: 1.15rem;
}

.faq-item {
    border: 1px solid rgba(148, 163, 184, 0.25);
    border-radius: 20px;
    overflow: hidden;
    transition: border-color 0.25s ease, box-shadow 0.25s ease;
}

.faq-item.is-open {
    border-color: rgba(241, 194, 50, 0.45);
    box-shadow: 0 18px 40px rgba(241, 194, 50, 0.14);
}

.faq-question {
    width: 100%;
    background: #fff;
    border: none;
    outline: none;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1.5rem;
    padding: 1.5rem 1.75rem;
    cursor: pointer;
    transition: background 0.2s ease;
}

.faq-item.is-open .faq-question {
    background: linear-gradient(135deg, rgba(241, 194, 50, 0.08), rgba(241, 194, 50, 0));
}

.faq-question-icon {
    width: 46px;
    height: 46px;
    border-radius: 16px;
    background: rgba(241, 194, 50, 0.15);
    color: #f1a832;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 1.1rem;
}

.faq-question-text {
    flex: 1;
    text-align: left;
    font-size: 1.1rem;
    font-weight: 700;
    color: #0f172a;
}

.faq-toggle-icon i {
    font-size: 1.1rem;
    color: #64748b;
    transition: transform 0.25s ease;
}

.faq-item.is-open .faq-toggle-icon i {
    transform: rotate(180deg);
    color: #f1a832;
}

.faq-answer {
    display: none;
    padding: 0 1.75rem 1.6rem;
    color: #475569;
    line-height: 1.75;
    border-top: 1px solid rgba(148, 163, 184, 0.15);
    background: linear-gradient(180deg, rgba(241, 194, 50, 0.05), transparent);
}

.faq-answer-inner {
    padding-top: 1.25rem;
}

.faq-answer-inner p {
    margin-bottom: 1rem;
}

.faq-sidebar {
    display: flex;
    flex-direction: column;
    gap: 2rem;
}

.faq-support {
    border: 1px solid rgba(148, 163, 184, 0.18);
    text-align: left;
}

.faq-support h3 {
    font-size: 1.4rem;
    margin-bottom: 0.75rem;
    color: #0f172a;
}

.faq-support p {
    color: #475569;
    line-height: 1.7;
    margin-bottom: 1.5rem;
}

.faq-support-meta {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin-bottom: 1.5rem;
}

.faq-support-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: #0f172a;
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    letter-spacing: 0.05em;
}

.faq-support-meta span {
    color: #64748b;
    font-size: 0.9rem;
}

.faq-highlight h4,
.faq-quick-links h4 {
    font-size: 1.15rem;
    font-weight: 700;
    margin-bottom: 1.25rem;
    color: #0f172a;
}

.faq-highlight ul,
.faq-quick-links ul {
    list-style: none;
}

.faq-highlight li,
.faq-quick-links li {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    color: #475569;
    margin-bottom: 0.8rem;
}

.faq-highlight li i,
.faq-quick-links li i {
    color: #f1a832;
}

.faq-quick-links a {
    color: inherit;
    text-decoration: none;
    transition: color 0.2s ease, transform 0.2s ease;
}

.faq-quick-links a:hover {
    color: #f1a832;
    transform: translateX(4px);
}

.faq-empty {
    text-align: center;
    padding: 4rem 3rem;
    color: #475569;
    border: 1px dashed rgba(148, 163, 184, 0.3);
}

.faq-empty i {
    font-size: 3rem;
    color: #f1a832;
    margin-bottom: 1rem;
}

.faq-empty h3 {
    font-size: 1.6rem;
    color: #0f172a;
    margin-bottom: 0.75rem;
}

.faq-cta-text {
    color: rgba(255, 255, 255, 0.72);
    margin-top: 0.75rem;
}

@media (max-width: 1024px) {
    .faq-layout {
        grid-template-columns: 1fr;
    }

    .faq-sidebar {
        flex-direction: row;
        flex-wrap: wrap;
    }

    .faq-sidebar>* {
        flex: 1 1 320px;
    }
}

@media (max-width: 768px) {
    .faq-hero {
        padding: 5rem 0 6rem;
    }

    .faq-hero .caption {
        font-size: 2.3rem;
    }

    .faq-hero-actions {
        flex-direction: column;
    }

    .faq-section {
        padding: 5rem 0;
    }

    .card-shadow {
        padding: 1.75rem;
    }

    .faq-question {
        align-items: flex-start;
    }

    .faq-question-icon {
        margin-top: 0.2rem;
    }
}